Returns & refunds

Template — replace every bracketed item with your real terms and have it reviewed before launch.

Return window

You can return your topper within [X] days of delivery for a refund to your original payment method.

Condition

[State condition requirements, e.g. complete with all components and accessories.]

Return shipping

[State who pays return shipping and how a return label is issued.]

How to start a return

Email support@example.com with your order reference. We'll reply within [X] business days with instructions.

Refund timing

Refunds are issued within [X] business days of us receiving the return. Your bank may take additional time to post it.